Exchange, Replacement, Refund and Cancellation Policy

At Ishidev (OPC) Private Limited, operating under the brand name “Sebato” (“Company”, “we”, “our”, or “us”), we are committed to delivering high-quality cricket equipment and sports products to our customers across India. To maintain product hygiene, quality assurance, and fair business practices, we follow a strict Exchange, Replacement, Refund, and Cancellation Policy in accordance with applicable Indian consumer protection laws.

By placing an order on Ishidev.com, you acknowledge and agree to the terms stated below

1. GENERAL POLICY
  • The Company does not offer “Return for Refund” services except in circumstances mandated under applicable law.
  • Exchanges or replacements shall be processed only in eligible cases as specified herein.
  • All exchange and replacement requests are subject to verification, quality inspection, and approval by the Company.
  • The Company reserves the sole right to approve or reject any exchange, replacement, cancellation, or refund request based on its internal assessment and policy compliance.
2. EXCHANGE REQUEST PROCESS
  • The Company does not offer “Return for Refund” services except in circumstances mandated under applicable law.
  • Exchanges or replacements shall be processed only in eligible cases as specified herein.
  • All exchange and replacement requests are subject to verification, quality inspection, and approval by the Company.
  • The Company reserves the sole right to approve or reject any exchange, replacement, cancellation, or refund request based on its internal assessment and policy compliance.